Shipping Policy
Last Updated: May 2026
Thank you for shopping with Pot It. We aim to deliver your plants and products safely and efficiently.
1. Order Processing Time
Orders are usually processed and dispatched within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
2. Shipping Time
Estimated delivery time:
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
Delivery times may vary depending on courier availability, weather conditions, and location accessibility.
3. Packaging
We use secure and plant-safe packaging methods to protect plants during transit.
Minor soil movement or slight leaf stress during shipping is normal for live plants.
4. Shipping Charges
Shipping charges, if applicable, will be shown during checkout before payment.
We may offer free shipping on selected products or minimum order values.
5. Delayed Deliveries
While we try our best to ensure timely delivery, delays caused by courier partners, weather conditions, strikes, or unforeseen circumstances are beyond our control.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delivery failures caused by incorrect or incomplete addresses.
7. Order Tracking
Tracking details will be shared via email, SMS, or WhatsApp once the order is shipped.
8. Contact Us
Pot It
Email: support@potitstore.com
WhatsApp: +91 7551819854